What does a Mental Health First Aider do?
Julia Davies
A Mental Health First Aider (MHFAider) is someone trained to offer initial support
to a person who may be experiencing a mental health challenge or crisis. Much like physical first aid, the role is about helping in the moment — not providing long-term treatment.
Just as importantly, there are clear things a Mental Health First Aider does not do. They are NOT therapists, counsellors, or doctors. They don’t diagnose conditions, provide medical advice, or try to “fix” someone’s problems. They’re also not there to force help on anyone or act as a long-term support system.
So, what does a Mental Health First Aider do?
They listen without judgement, offer reassurance, and take concerns seriously. They’re trained to recognise
common signs of mental health issues such as anxiety, depression, panic attacks, or distress, and to respond calmly
and compassionately. A Mental Health First Aider can also encourage someone to seek appropriate professional
help or support services and share useful information or resources
when needed.
Just as importantly, there are clear things a Mental Health First Aider does not do. They are NOT therapists, counsellors, or doctors. They don’t diagnose conditions, provide medical advice, or try to “fix” someone’s problems. They’re also not there to force help on anyone or act as a long-term support system.
At its heart, mental health first aid is about being human — noticing when someone might be struggling, starting a supportive conversation, and helping them take the next step if they’re ready.
Sometimes, knowing someone cares and is willing to listen can make all the difference. Join me on the next course.